Algemene Voorwaarden

This webshop is operated by Artiitude. Throughout the webshop, the terms “we”, “us”, and “our” refer to Artiitude. Artiitude is registered at the Dutch Chamber of Commerce with number: 84244445. 

 Article 1. General

1.1 The terms and conditions of Artiitude apply to all offers, products, orders, agreements and deliveries of Artiitude.

1.2 By placing an order through the webshop from Artiitude, the customer agrees to all conditions described here.

1.3 All images on the webshop are an indication. Every product in the webshop is made-to-order which might cause difference in colors or shapes.

1.4 Artiitude accepts no liability for any damage resulting from the use of the products of Artiitude.

 

Article 2. Pricing & Payments

2.1 All prices in our webshop are stated in euros and exclude VAT and shopping costs. There is no VAT applied to the prices because of the Dutch regulations for small businesses.

2.2 All payments in our webshop are processed by Shopify Payments and can be paid with Bancontact, MasterCard, Visa, Amex, Maestro, Apple Pay, Google Pay, Klarna and Ideal. After payment, the order is final and an e-mail will be sent with confirmation of the order and payment.

2.3 If Artiitude accidentally shows an incorrect price on the website – and it is clear that this is a mistake – we have the right to cancel the order.

2.4 All creditcard information is automatically transferred via an encrypted secure system to the paymaster without Artiitude or others having access to the data.

 

Article 3. Delivery

3.1 Deliveries are carried out by PostNL. Artiitude ships worldwide.

3.2 Artiitude aims to ship all orders within 10 working days after receiving the payment of the order. However, as every product is individually handmade, a strict delivery time cannot be guaranteed. If the delivery will take longer than expected, the customer will be notified immediately.

3.3 Artiitude is not responsible for any delays in delivery caused by the transporter.

3.4 If the customer entered an incorrect delivery address or if the customer is not at home during delivery, the customer is responsible for the additional costs.

3.5 All orders are packed securely. However, Artiitude cannot guarantee any damages during delivery. If your order comes in damaged, it should be reported to Artiitude within two days after delivery by emailing to hello@artiitude.com.

3.6 Artiitude is not responsible for the import taxes your country might add.

 

Article 4. Shipping costs

4.1 The following shipping costs are charged for deliveries:

The Netherlands 

Standard delivery with tracking: €6,95

Rest of Europe

Standard delivery with tracking: €9,95

Rest of the world*

Standard delivery with tracking: €20

*Please note that for orders shipped to non-EU countries, custom fees and duties may be charged upon arrival which are not included in the prices.

 

 Article 5. Returns & right of withdrawal

Made-to-order products can not be cancelled and are Non-Returnable and Non-Refundable.

 

Article 6. Copyright

6.1 All content, including photos and text, on this website are copyrighted. Without written permission this content cannot be reproduced or used to publish.

 

Article 7. Change of conditions

7.1 Artiitude reserves the right to change the terms and conditions.

 

Article 8. Disputes

8.1 Dutch laws apply. All disputes arising from agreements between Artiitude and the customer fall under the exclusive jurisdiction of the courts of the district of Amsterdam located in the Netherlands.

 

Article 9. Contact information

9.1 Questions about the terms and conditions can be send to us at hello@artiitude.com

 

Artiitude